How to Make a Customer for Life
Earlier this year, I was introduced to Zappos through my work with Digital Royalty. Their CEO, Tony Hsieh, wrote a book called ‘Delivering Happiness: A Path to Profits, Passion, and Purpose‘ which I enjoyed so much I read it twice in a row, and am still WOW’ed by how amazing the culture of a company [...]
Director of Happiness – Football – Holiday Weekends
Other I want to be the ‘Director of Happiness’! A few days ago, I received an email that announced I had been named a VHP (Very Happy Person). I pretty much already knew that, but I was excited that someone else had noticed. ‘Delivering Happiness’ was a wonderful book that is very inspiring. It came [...]